Returns & The Grove Happiness Guarantee
We want you to love every sustainable essential you bring into your home, so if you are not 100% satisfied, you can return any item within 30 days of receipt. Our Happiness Guarantee ensures a smooth process for products that don't meet your expectations for a cleaner, greener lifestyle.
Return Process
- 1.Initiate Your Return
Log into your Grove account and visit your 'Order History' to select the items you wish to return and receive a prepaid shipping label.
- 2.Pack Your Items
Carefully place the items in their original packaging or a sturdy box, ensuring liquids are sealed to prevent leaks during transit.
- 3.Ship It Back
Attach the prepaid return label to your package and drop it off at any authorized carrier location or schedule a pickup.
- 4.Receive Your Refund
Once our team receives and inspects your return, we will issue a full refund to your original payment method within 7-10 business days.
